weekly "go to " grocery store for at least the past year, I was totally lost when I tried to pick up my normal items at the bypass store.
After making the Campbell Ln. location my
As a former retail manager the one thing I expect above all else is excellent customer service. Each time I shop at this Kroger a Manager or Associate always takes the time to speak with me. Whether it be a casual hello or a nice conversation it is a pleasure for me to be there. If that doesn't put a smile on your face I am at a loss for what will.
Hardly anything was in the same area. The layout was totally different. It took twice as long to find what i needed. There was no logic to the arrangement. And, when i ask a stock boy for help, even he even had to go ask a cashier. Part of my problem may have been exaserbated by the poor lighting. The lights seem to glare in some areas but the isles are stacked so high you get odd shadows and it makes it hard to see some of the shelves. My general impression was that this is an older store that needs to be updated. I must say though, the personnel couldn't be nicer. Very friendly and tried to be very helpful.
They had the Ambrosia dessert I came in for. A great party dish.
Store is clean and employees are friendly. I got in and out quickly even though it's Christmas eve
It's a good store. There were just a lot of holiday shopping going on. So I didn't get a product that was out of stock today. Better luck next time
Kroger is a US Grocery Or Supermarket based in Bowling Green, Kentucky. Kroger is located at 350 West Us 31 Bypass, Bowling Green, KY 42101, USA.
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