Seriously, hire new people, the people you have now are terrible.
When they're good - toppings are plentiful and pizza is great! Delivery within 45 minutes.
When they're off - we had a delivery order MIA. Waited 60 minutes, called to check. Counter girl said it was out with a driver, should be no more than another 15 minutes. Called back 30 minutes after the first call when no pizza came (90 minutes after order placed) and manager finally located our pizza sitting on the carry out rack. It had been there quite some time. She never offered a discout, refund, or even to make a fresh pizza. We got the old, cold one.
Pitiful. And wonder why your company is losing millions weekly. My question to her was how far do you deliver? We deliver to the Jr Foods store. I said ok what Jr foods store. She said “oh I really don’t know how to explain it but do you want to order or not”. Just pathetic and rude. Guarantee I will stay away from any Papa Johns restaurant.
Papa John's has a great product. The pizza is delicious.
Left my food on someone else's porch and wouldn't refund my money!!!
Good luck!
The staff, however, need to grow a personality and stop acting like they have a stick shoved up their ass.
This location is VERY hit or miss. When they have their act together, they're great! When they're off, it's a train wreck.We live in their delivery area so we have no choice but to use them unless we want to pick up elsewhere.
That was the most miserable phone call I've had to make today. To top it off, I initially wanted to order online, but that service is down and I can't use my coupon.
Always great pizza for the price and is always early when delivering. Never had any problems.
Trial and error have proved if you order from this location, use the website. The order is more likely to be correct and delivered hot and fresh in a timely manner!
Papa John S Pizza is a US Meal Delivery based in Bowling Green, Kentucky. Papa John S Pizza is located at 390 US-31 BYP, Bowling Green, KY 42101, USA.
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