We boarded our 16 year old, one eyed, ten pound dog there for over a week. Dixie needs eye drops three times a day. When we picked her up at the other two places she had boarded at, she along with us could not wait to get her out of there.. When we picked her up at Masters, it was like she did not want to leave! She is an inside dog who is very emotional. Before we let her stay, we took a tour of the facility and were very satisfied. It is a family atmosphere there. They took exceptional care of her. In fact she was pampered! Also the price was a lot lower than other places we checked into. My wife and I still are amazed at how well she was treated by everyone there. Dixie is like our baby and it is hard to leave her behind, but now we feel like she has a second home. Thank you to everyone there. You all are amazing!!
I have had three animals (one pit and two cats) for two years now and Masters is the only place I will board my animals. The owner is awesome, passionate about animals, and really cares about my animals and all of the animals that she and her wonderful employees watch over. I would recommend Masters above any another place in the area. Just today I had an extremely dirty cat emergency and called the owner... even though they were closed she told me to come on in and took care of everything.
Tammy is one of the most knowledgeable dog trainers in the country. She has helped me with several dogs over the years and her staff is always friendly. I would recommend them to anyone wether you need boarding or training.
Absolute worst experience EVER! Our ten year old golden retriever Shelby was taken to Masters around 10:00 a.m. to be groomed. WE received a call that the groomer was not coming in followed up by another call that she was. We called later in the afternoon to see if she was ready and the phone was busy for over an hour. I went out to pick up Shelby and two ladies greeted me. I told them I was there to pick up Shelby my golden retriver and was told she was not there. I said yes she is and they said no there was a mix up and she is not here. I said I am the owner and she is here. One of the ladies started around the corner toward the pens and there was our sweet dog in a pen without water and No One knew she was there. One of the ladies said they could get her groomed in the next hour. NO way anyone there was going to touch her after being left unattended in a cage ALL DAY long without water or the chance to go to the bathroom. I asked to speak to the owner and was told they were out of town. I will be contacting the owner as well when they return.
Friendly people. They are incredibly sweet to our doggies.
Masters Boarding Kennels is a US Veterinary Care based in Bowling Green, Kentucky. Masters Boarding Kennels is located at 582 Pleasant Hill Rd, Bowling Green, KY 42103, USA.
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