Even traded for a 2014, Kia Soul. Selena Herman (sales) was great and was able to get me an even trade. I took the car home and noted one headlight did not work. I took the car back the next day as they still had to certify it. Martin Kia loaned me an Optima and said that was standard practice if the service vehicle was purchased from them (nice). When I picked up my Soul, they had put on new tires, front brakes, new wipers, removed a slight tobacco odor, changed the oil and filter, cleaned and waxed it, and fixed the light. It looked and felt like a new car.
Everything actually went very well. My car has never been better and they handled the recall seamlessly. I even had a sensor problem when I picked the vehicle up that the mechanic fixed immediately.
The service from Martin Kia has been exceptional. They worked with my schedule for an appointment. Additionally, they were timely, courteous, welcoming, and informative about the work done on my vehicle.
I appreciate the service department!
I have never seen a dealer spend more money on a vehicle after the paperwork was completed. Chuck the service manager said he would take care of me. I believe he did. That is great service! I would recommend Martin Kia to others.
My husband Bobby and I went to Martin Kia to look at trading in our 2013 Kia Forte with a new 2017 Forte. We talked to Jack Campbell who sold my husband his first car and was very helpful and knowledgeable then. So we went to talk to Jack again and see what kind of deals they had and what vehicles were available. We looked at different ones. We didn't find the color we wanted which was deep sea blue. Jack asked around to the different dealers in other states to find the color we picked. He found it and gave us a loaner until our car could be delivered. It got delivered on a Friday October 27, 2017. He personally delivered it to us. He really did take time with us and not rushing us to make a decision. He found the best deal for us and he really cares about people and what they are looking for. Which is a good reliable car. My husband and I would recommend him to other people and tell them if they want a good deal on a car to come to Martin Kia and talk to Jack Campbell.
Daniel "D.J." Jointer made my second car buying experience with him a breeze. He was efficient and provided me with options to best fit my needs. I am loving my new car. He was very professional and made this another great experience for me. If you are ever in need of a vehicle, D.J. (@ Martin Kia) is the person to see.
Martin Kia is a US Car Dealer based in Bowling Green, Kentucky. Martin Kia is located at 2211 Scottsville Rd, Bowling Green, KY 42104, USA.
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