Had a few minutes of a wait since it was midday. Still staff was courteous and patient.
Great experience! Sam was fantastic! Great customer service not a long wait time at all!
Thank you & Merry Christmas from Indiana
Thanks to everyone involved especially Justin for his patience and upbeat personality.
We are very appreciative of the friendly, knowledgeable service we received 12/23/16 while traveling. We were greeted immediately with warm friendly smiles and helped to diagnose the problem.
Went in today, they were busy. We were patiently waiting even though they were helping people who came in after we did. One of the employees was playing on her phone, so I asked if that was allowed considering they were busy. She got smart and said she wasn't a service rep and she "wasn't playing". Ok, I'm sorry but at my job we're not allowed to be on our phones in front of customers period. She also cut my mother off to go silence her personal phone as she was giving her name. Very rude.
Just left after being threatened to have the police called on me. My roommate who suffers from autism went in the other day to see if they could fix a crack on his screen. He was told they couldn't and to go to the local grocery store because they were out of his model phone. They didn't give him his cracked screen phone back. So we went up there to ask for the phone. I told the manager I believed my roommate was taken advantage of, not angerly wasn't yelling, remand calm... Well that sent the manager into a tizzy and he told me to get out of HIS stores. Anyone that sensitive shouldn't be a manager . I won't be going to AT&T anytime soon...
At T is a US Electronics Store based in Bowling Green, Kentucky. At T is located at 746 Campbell Ln Suite 103, Bowling Green, KY 42104, USA.
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